Menu Designs Terms and Conditions of SaleIMPORTANT-
All sales are subject to the following terms and conditions. Submission of any order means that you agree to the terms and conditions of sale.
All sales are subject to availability of products.
Stocked items are usually available for shipment within 24-48 business hours of our receipt of the order.
We can not ship to a PO Box and require a valid street delivery address.
Goods indicated as "made to order" in product descriptions and/or search terms must be manufactured for your order and usually take 2-4 weeks production time before we ship.
All items are categorized as stocked or made to order. Please make sure to read the item's details. In many cases we have in stock items that can be acceptably substituted for manufactured to order items.
IF YOU WANT US TO STAMP OR SCREEN YOUR COVER you should expect your order to take a minimum of 7-10 days before shipping even if the cover itself is stocked. Customer service should be able to give you an estimated shipping date for decorated covers.
In the event the item is out of stock, our customer service team will contact you.
We must have a valid email address and telephone number to be able to contact you. If we can not contact you, your order may be delayed or canceled.
If you have an opening date or other critical time frames, please leave detailed information in the order notes or call us, send an email, or a fax so that we will be aware of these important dates and can respond accordingly.
If you need your order to ship the day of submitting. Please submit your order before 11am eastern time and let us know that you need the order shipped that day.
We will make every effort to accommodate your special request but can not guarantee shipment.
The preprinted paper normally ships from a separate location so in most cases it can not be shipped the same day.
All products and prices are subject to review and error correction. We will contact you and obtain your email or written consent to any corrected order or the order will be canceled .
We have a $50.00 order minimum.
Our preferred shipping method may change depending on the rates available.
Due to security concerns, international orders or other selected orders may be subject to prepayment, identity verification procedures and credit card authorization by fax or other conditions. We reserve the right to decline any order.
Please anticipate that we may need to contact you for verification purposes.
Any SALE ON ACCOUNT must be from a customer with an already established account with David Dobbs Enterprises, Inc. from a recognized email address shipping to the customer's address of record and subject to such verification of authenticity by the customer service department as necessary. No first time orders are shipped on open account.
There are no refunds on decorated products.
We charge a 25% restocking fee on any stocked product that is returned.
All sales are subject to David Dobbs Enterprises, Inc. terms and conditions available on request.