Menu Designs Terms and Conditions of SaleIMPORTANT-
All sales are subject to the following terms and conditions. Submission of any order means that you agree to the terms and conditions of sale.
All sales are subject to availability.
The items normally stocked are usually available for shipment within 24-48 business hours of our receipt of the order.
We can not ship to a PO Box so we need a valid street delivery address.
Goods indicated as "made to order" in product descriptions and/or search terms must be manufactured for your order and usually take 2-4 weeks production time before we ship.
All items are categorized as stocked or made to order. Please make sure you check the category on the item's details page right after the "more details..." introduction. In many cases we have in stock items that can be acceptably substituted for manufactured to order items.
IF YOU WANT US TO STAMP OR SCREEN YOUR COVER you should expect your order to take a minimum of seven to ten days before shipping even if the cover itself is stocked. Customer service should be able to give you an estimated shipping date for decorated covers.
In the event the item is out of stock customer service will attempt contact you within this period.
Please be sure to leave accurate information. We must have a valid email and telephone number and be able to contact you. If we can not contact you we may delay or cancel the order.
If you have an opening or other critical date that you are trying to meet PLEASE let us know in the order comments or by email, phone or fax so that we will be aware of critical dates and can respond accordingly.
If you need an order to ship the day you submit an order please submit the order before 12 noon eastern time and please indicate in special instructions that you need the order shipped that day.
We will make every effort to accommodate your special request but can not guarantee shipment.
The preprinted paper normally ships from a separate location so in most cases it can not be shipped the same day.
All products and prices are subject to review and error correction. We will contact you and obtain your email or written consent to any corrected order or the order will be canceled .
We have a $50.00 order minimum.
Our preferred shipping method may change depending on the rates available.
Due to security concerns international orders or other selected orders may be subject to prepayment, identity verification procedures and credit card authorization by fax or other conditions. We reserve the right to decline any order.
Please anticipate that we may need to contact you for verification purposes
Any SALE ON ACCOUNT must be from a customer with an already established account with David Dobbs Enterprises, Inc. from a recognized email address shipping to the customer's address of record and subject to such verification of authenticity by the customer service department as necessary. No first time orders are shipped on open account.
There are no refunds on decorated products.
We charge a 25% restocking fee on any stocked product that is returned.
All sales are subject to David Dobbs Enterprises, Inc. terms and conditions available on request.